To use this procedure, make sure your agent has learned the Slack Book (BDK).
Below is a line-by-line overview of the automation syntax. Expand each line to learn more.
retrieve a user from slack
What does it do? This is the base syntax for the procedure.
Where does it go? This phrase should be written on a new line.
Is it required? ✅ Yes — This phrase is required in the syntax.
Does it require input data? ⛔ No — This base part itself does not require input data.
the user name is
What does it do? Specifies the name of the user to retrieve.
Where does it go? This phrase should be indented beneath retrieve a user from slack
Is it required? ✅ Yes — This phrase is required in the syntax.
Does it require input data? ✅ Yes — A text value needs to be specified.
Example: the user name is 'some text'
retrieve the user from slack
the user name is "John Doe"
