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  • Zendesk
    • Creating a Ticket
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  1. Zendesk

Assigning a Ticket

Assigns a ticket to a specific agent in Zendesk.

To assign a ticket to a specific agent in Zendesk, you need to specify the ticket ID and the assignee. For example:

the ticket's ID is "12345"
assign the ticket to "agent@example.com" in zendesk

This assigns the specified ticket to the given agent.

Last updated 1 month ago

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