This procedure is used to remove items from a department box (a storage unit within an agent).
Syntax
Below is a line-by-line overview of the automation syntax. Expand each line to learn more.
x is a department box
What does it do?
Specifies a department box.
Where does it go?
This phrase should be written on a new line.
Is it required?
✅ Yes — This phrase is required.
Does it require data?
✅ Yes — Replace x with the department box's name.
Example
HR is a department box
the department box's engine is x
What does it do?
Specifies the engine used for the department box. Options include: Amazon S3 for large or unstructured data, Amazon DynamoDB for fast key-value lookups, and Amazon OpenSearch for advanced search and filtering capabilities.
Where does it go?
This phrase should be written on a new line.
Is it required?
❌ No — This phrase is optional.
Does it require data?
✅ Yes — Replace x with one of the following values: s3, dynamodb, opensearch. The default is s3.
Example
the department box's engine is "dynamodb"
remove x's items
What does it do?
Specifies items to remove from the department box.
