Add Items
Add item(s) to a department box.
Overview
This procedure adds specified items to a department box (a storage unit within an agent). Using this procedure, you can insert individual items or bulk data, including tables.
Syntax
Below is a line-by-line overview of the automation syntax. Expand each line to learn more.
the department box's engine is x
What does it do?
Specifies the engine used for the department box. Options include: Amazon S3 for large or unstructured data, Amazon DynamoDB for fast key-value lookups, and Amazon OpenSearch for advanced search and filtering capabilities.
Where does it go?
This phrase should be written on a new line.
Is it required?
❌ No — This phrase is optional.
Does it require data?
✅ Yes — Replace x with one of the following values: s3, dynamodb, opensearch. The default is s3.
Example
the department box's engine is "dynamodb"add the item to the department box
What does it do?
Specifies an item to add to a department box.
Where does it go?
This phrase should be written on a new line.
Is it required?
✅ Yes — This phrase is required.
Does it require data?
✅ Yes — Replace the item with an item (value or table object) to be added. Replace the department box with the name of a department box.
Example
add the message to HRthe key is x
What does it do?
Specifies the key under which the item(s) will be stored in the department box. If the item to be added to the department box is a table, "the key" represent the name of the column that holds the keys.
Where does it go?
Indented under add the item to the department box.
Is it required?
❌ No — This phrase is optional.
Does it require data?
✅ Yes — Replace x with a text value or reference.
Example
the key is "announcement"the value is x
What does it do?
Specifies the name of the column that holds the values, if the item to be added to the department box is a table. If this is not specified when adding a table, all columns except the key column will be stored as a dictionary value. This enables bulk upload of complex records where each row becomes a key-value pair with the value being a dictionary of all remaining column data. When the value is specified, traditional single-column mode is used.
Where does it go?
Indented under add the item to the department box.
Is it required?
❌ No — This phrase is optional.
Does it require data?
✅ Yes — Replace x with a text value or reference. The default is value.
Example
the batch size is x
What does it do?
Specifies the number of items to process in each batch, improving I/O performance by reducing the number of database calls.
Where does it go?
Indented under add the item to the department box.
Is it required?
❌ No — This phrase is optional.
Does it require data?
✅ Yes — Replace x with a numeric value or reference. The default is 1000.
Example
Examples
1. Add a Singular Entry
2. Add Multiple Entries
3. Traditional Single-Column Approach
4. Traditional Table with Key-Value Columns
5. Multi-Column Table Upload
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