About

API Keys

Learn how to create and manage API keys in Kognitos.

Overview

Kognitos provides a self-service console for creating and managing API keys. Keys can be scoped to an entire organization or a specific agent (department).

Who Has Access?

API keys can be created and managed by:

  • Organization Admins: Can create and manage organization-level and agent-level keys.

  • Agent Admins: Can create and manage only agent-level keys.

Where Do I Access the API Keys Console?

  1. Click on the user icon in the top-right.

  2. Select API Keys from the drop-down menu. You will be redirected to the console.

Creating API Keys

Follow these steps to create a new API Key:

  1. Navigate to the API Keys console.

  2. Click on New API Key in the top-right.

  1. Configure your API Key's Name and Scope.

  1. Click on Create to generate your secret key.

Secure Your Secret Key

Copy and save your secret key somewhere safe. For security reasons, it won’t be accessible again through Kognitos. If you lose it, you'll need to generate a new one.

An organization can have up to 10 API keys in total, including organization-level and agent-level keys.

Managing API Keys

To manage your API keys, navigate to the API Keys console. Click the three-dot menu to the right of a key to access management options.

Editing

API keys can be renamed at any time. However, a key's scope (organization or agent) cannot be changed after creation.

Deleting

API keys do not expire automatically. If a key is no longer needed, you can delete it to revoke access immediately.

Here to Help!

If you have questions or need assistance with API Keys, please contact our support team at [email protected] or via our platform's Support AI Chat (preferred).

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