Core Concepts
Learn about the core concepts and components of Kognitos.
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Learn about the core concepts and components of Kognitos.
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The Playground is a space to write and test automations. This is where you can draft, edit, run, and review an automation workflow.
A procedure is a single automation task defined in plain English. Each procedure follows a defined grammatical syntax.
A Process is an automation workflow built using one or more procedures.
A Book is a set of related automation procedures. Books can be added to an agent to expand automation functionality and integrate with external tools and services. Learn more about Books .
A question is an exception that requires user guidance to proceed. It arises when the system needs additional direction or clarification to proceed with an automation process.
The Exception Center is where you manage all exceptions in one place. When an automation encounters an issue or requires additional context, it raises a question for your input. Here, you can view and resolve exceptions across all processes in your agent.
Learnings are rules that guide your automation’s decision-making. Based on past interactions and defined logic, these rules help your automation interpret and respond to different scenarios.
Kognitos tracks major changes to an Agent, allowing users to review and restore past versions through the History tab. You can click on any of the options displayed in the History tab to view the Agent at that point in time.
The Kognitos AI Assistant (KAIA) is used to answer questions, find guidance, or get in touch with our support team. You can use this tool to get help anytime by accessing it in the bottom left corner of the platform.