Books enable your automations to take advantage of different technologies and integrations like OCR, Outlook, and Salesforce. Before you work with these technologies, you need to ensure that you have "learned" (installed) the specific book to your department.
To start, let's navigate to the Department tab at the top of Kognitos:
After you click on the Department tab, you'll see a list of Books that you can learn. If a book has been learned, you'll see the row highlighted in purple and you'll be able to see when the Book was learned.
If you are building an automation, and something doesn't seem right or errors are being thrown unexpectedly, chances are you may need to download a book that is not learned yet.
Updated 4 months ago