These procedures are used to get current date and time information.
1. Get the Current Date
Returns the current date in MM-DD-YYYY format, such as 01-23-2025.
get the current date
2. Get the Current Time
Returns the current time in HH:MM:SS.ssssss format, such as 10:29:58.348854 .*
get the current time
*By default, the current time is returned in Coordinated Universal Time (UTC). To get the current time in a specific time zone, seeSetting the Time Zone.
3. Get the Current Year
Returns the current year in the format YYYY, such as 2025.
get the current year
4. Get the Current Month
Returns the current month by name, such as February.
get the current month
5. Get the Current Day
Returns the current day by name, such as Thursday.
6. Get the Current Hour
Returns the current hour in 12-hour format along with AM/PM. For example: 02PM.
Setting the Time Zone
To set a specific time zone for your agent, use the following procedure, replacing zone with your desired time zone:
Examples
Supported Timezones
This is a complete list of all the currently supported time zones.
