Overview

Kognitos provides a self-service console for creating and managing API keys. Keys can be scoped to an entire organization or a specific agent (department).

Who Has Access?

API keys can be created and managed by:

• Organization Admins: Can create and manage organization-level and agent-level keys.
• Agent admins: Can create and manage only agent-level keys.

Where Do I Access the API Keys Console?

1. Click on the user icon in the top-right.
2. Select API Keys from the drop-down menu. You will be redirected to the console.

Creating API Keys

Follow these steps to create a new API Key:

1. Navigate to the API Keys console.
2. Click on New API Key in the top-right.

3. Configure your API Key's Name and Scope.

4. Click on Create to generate your secret key.

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Secure Your Secret Key

Copy and save your secret key somewhere safe. For security reasons, it won’t be accessible again through Kognitos. If you lose it, you'll need to generate a new one.

Each organization can have up to 10 API keys in total, including both organization-level and agent-level keys.

Managing API Keys

To manage your API keys, navigate to the API Keys console. Click the three-dot menu to the right of a key to access management options.

Editing

API keys can be renamed at any time. However, the scope (organization or agent) of a key cannot be changed after creation.

Deleting

API keys do not expire automatically. If a key is no longer needed, you can delete it to immediately revoke access.

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Here to Help!

If you have questions or need assistance with API Keys, please contact our support team at support@kognitos.com or via our platform's Support AI Chat (preferred).